Know Before You Go

Our doors are open! Please review the information below and our FAQ document before your visit.

We have prepared the following Frequently Asked Questions to provide you with more information before your visit.
 

IMPORTANT SAFETY GUIDELINES

Are visitors and staff required to wear masks?
Visitors are not required to wear a mask inside the museums.

What are the museums doing to keep visitors safe?

• Stanford requires all staff coming on-site to be fully vaccinated for COVID-19.
• The museums have enhanced cleaning protocols. Routine touch-points, including door handles and stair rails, are disinfected frequently.
• There will be hand sanitizer available at museum entry points.

How can I contact you with more questions?
You can contact the Cantor Arts Center at 650-721-6585 or via email.

MUSEUM ENTRY 

What are museum open hours?
The Cantor Arts Center is open Wednesday and Friday from 11:00 a.m.–6:00 p.m.; Thursday from 11:00 a.m.–8:00 p.m.; and Saturday and Sunday from 10:00 a.m.–5:00 p.m

The Anderson Collection at Stanford University is temporarily closed through September 14, in preparation for its 10th Anniversary celebration.

Will reservations be required?
Advance registrations are not required, but we want to improve our experience. It helps us plan if you let us know who’s coming.

How can I make a reservation?
Click here to make a reservation.

WHAT TO EXPECT ON YOUR VISIT 

Will coat/locker rooms be open?
Locker and coat room are fully available to visitors. We recommend leaving any valuable items at home, not in your car. 

How should I prepare for my visit?

• Pack light, and remember that some items—including large bags, food, and drinks—are not permitted in the galleries.
• Expect increased directional signage, including designated entrances and exits.
• Please visit the Stanford Transportation page to familiarize yourself with the contactless web/app system to pay for parking.

Have the entrance and exits of the museums changed?
Entrance and exit are fully open at main lobby and Diekman Rotunda. Reservation check-in is in the main lobby.

Will the water fountains be open?
Yes. Water fountains are in operation.

PARKING AND AMENITIES 

Where can I park? 
Parking enforcement hours for visitor and hourly parking space is Monday through Friday, 8:00 a.m. to 4:00 p.m., with no enforcement on the weekends. Payment for visitor parking uses the ParkMobile app, website, or phone. If you plan to visit during the week, we strongly recommend that you review Stanford’s Parking and Transportation guide to purchasing visitor parking prior to your visit.

How do I pay for parking?
Payment for visitor parking uses a contactless process using the ParkMobile app, website, or phone. Please visit the Stanford Transportation website for detailed instructions on how to pay for parking, rate information and ParkMobile zone numbers at Stanford.

Is the cafe open?
Yes! Tootsie’s at Cantor is open Wednesday-Sunday during museum hours with lunch service from 11:00 a.m. until 3:00 p.m.; tea service from 3:00 p.m. until 5:00 p.m.; and dinner service on Thursdays from 5:15 p.m. to museum close.

Will all galleries be open?
All galleries at the Cantor are open for viewing with the exception of galleries being reinstalled.

Will catalogs be available for purchase?
Catalogs are generally available for purchase in the lobbies of the museums when staff are available to make the transaction. Purchases can be made by credit or debit card only. We are not accepting cash at this time. 

Are wheelchairs available for visitor use?
Wheelchairs are available. Please indicate the need for a wheelchair when you reserve your ticket so that we can best accommodate your visit.

PROGRAMS AND GROUP VISITS

Will Art Boxes be available?
Art Boxes and coloring sheets are not available at this time. Please refer to the Cantor website or the Anderson Collection website for information about family programs. We offer Virtual Guided Visits and limited capacity in-person tours.

Are group reservations accepted?
We are not accepting group reservations at this time.

Will guided docent tours be available?
Yes, with updated policies. Please visit the Tours and Group Visits page for the latest information on in-person tours, guided and class visits, and virtual guided visits.

Will the museums be hosting public programs?
At this time, there is a lmited number of public programs at the museums, with reduced capacity to promote social distancing. Please check the Cantor website or the Anderson Collection website for information about upcoming programs.

For COVID related questions, please see Stanford University's Environmental Health and Safety Office.

Still have questions? You can reach out to the Cantor Arts Center at 650-721-6585 or via email.

We hope you enjoy your visit. Please help us take the appropriate steps so we all may be as safe as possible.

According to the Centers for Disease and Prevention (CDC), people of any age might be at increased risk of severe illness from COVID-19 due to underlying medical conditions. These individuals and those who live with them should consider their level of risk before visiting the museums. The CDC defines severe illness from COVID-19 as hospitalization, admission to the ICU, intubation or mechanical ventilation, or death.

The more people you interact with, the more closely you interact with them, and the longer that interaction, the higher your risk of getting and spreading COVID-19. By booking a ticket and attending Stanford art museums, you voluntarily assume all risks related to exposure to COVID-19.