We are eager to welcome you back! Please review the information below and our FAQ document before your visit. For further questions, please contact us at 650-721-6585 or at email@example.com.
Know Before You Go
A mask is required throughought your visit.
Maintain social distance. Stay six feet apart from others.
In order to help us maintain a safe environment for visitors and staff, we ask that those who are under isolation or quarantine orders do not enter the museums.
Further, by entering the museums, you acknowledge that you and all persons in your party are not experiencing any of the symptoms of COVID-19 identified by the Centers for Disease Control and Prevention at CDC.gov, including:
- Fever or chills
- Shortness of breath or difficulty breathing
- Muscle or body aches
- New loss of taste or smell
- Sore throat
- Congestion or runny nose
- Nausea or vomiting
Frequently Asked Questions
We have prepared the following Frequently Asked Questions to provide you with more information before your visit.
IMPORTANT SAFETY GUIDELINES
Are visitors and staff required to wear masks?
All visitors and staff, except for children under two years of age, are required to wear a mask inside the museums. Masks are also required outside while in the campus Arts Zone when maintaining at least six feet of physical distancing is not possible.
How are the museums adhering to physical-distancing requirements?
We are monitoring the number of visitors to the museums using a reservation system. We are using signage and floor decals to guide navigation in small spaces and maintain physical distancing of six feet. Seating inside the museums has been reduced.
What else are the museums doing to keep visitors safe?
- All museum staff will be wearing masks and must complete a health and safety self-assessment every day before entering the museums.
- The museums have enhanced cleaning protocols. Routine touch-points, including door handles and stair rails, are disinfected frequently.
- There will be hand sanitizer available at museum entry points.
- We will gently remind you to keep a distance of six feet between your party and other visitors.
- We have reduced seating inside the museums to promote physical distancing.
How can I contact you with more questions?
You can contact us at 650-721-6585 or at firstname.lastname@example.org.
What are the museums open hours?
The museums will reopen with reduced hours. Wednesday - Sunday 11:00 a.m.-5:00 p.m.
Will reservations be required?
Yes. We are using a reservation system to safely accommodate all of our visitors. Free all-day reservations are available via this link.
How can I make a reservation?
Schedule a visit using this link.
Are temperature checks required for visitors?
We ask visitors to conduct their own health assessment before entering the museums. If you are experiencing any symptoms of COVID-19, we ask that you do not enter the museums.
WHAT TO EXPECT ON YOUR VISIT
Will coat/locker rooms be open?
Locker and coat room are fully available to visitors. We recommend leaving any valuable items at home, not in your car.
How should I prepare for my visit?
- Make a free reservation in advance.
- Pack light, and remember that some items—including large bags, food, and drinks—are not permitted in the galleries.
- Please arrive at the museum entrance no more than 10 minutes before your scheduled entry time. You are welcome to explore the outdoor artwork before your scheduled entry.
- Expect increased directional signage, including designated entrances and exits.
- Please do not forget your mask!
- Please visit the Stanford Transportation page to familiarize yourself with the new contactless web/app system to pay for parking.
Have the entrance and exits of the museums changed?
Entrance and exit are fully open at Main Lobby and Diekman Rotunda.
Will the water fountains be open?
Water fountains will be available to refill water bottles only.
PARKING AND AMENITIES
Where can I park?
The Stanford Campus Zones map is available here. Parking enforcement hours for visitor and hourly parking spaces is Monday through Friday, 8 a.m. to 4 p.m., with no enforcement on the weekends.
How do I pay for parking?
Payment for visitor parking has transitioned to a contactless process through the ParkMobile app. In the interest of safety, physical pay stations at visitor lots have been taken offline to avoid the touching of shared surfaces that cannot be adequately disinfected throughout the day.
Where can I learn more about the new parking process and enforcement zones?
You can find more information regarding changes to parking enforcement in the Arts and Athletics Zones on the Stanford Transportation's website.
Is the Cool Café open?
The reopening date of the Cool Café is forthcoming.
Will all galleries be open?
All galleries at the Cantor are open for viewing with the exception of those impacted by deinstallation or reinstallation.
Will catalogues be available for purchase?
Catalogues are available for purchase in the lobbies of the museums. Purchases can be made by credit or debit card only. We are not accepting cash at this time.
Are wheelchairs available for visitor use?
Yes. Please indicate the need for a wheelchair when you reserve your ticket so that we can best accommodate your visit.
PROGRAMS AND GROUP VISITS
Will Art Boxes be available?
Art Boxes and coloring sheets are not available at this time. Please refer to our website for information about our virtual family programs, which will continue through the summer. We offer Virtual Guided Visits in lieu of in-person tours.
Are group reservations accepted?
We are not accepting group reservations at this time.
Will guided docent tours be available?
All in-person tours are suspended until further notice.
Will the museums be hosting public programs?
At this time, there will be no in-person public programs at the museums. Please check our website for information about our virtual programs.
Still have questions? Please reach out to us at 650-721-6585 or at email@example.com.
We hope you enjoy your visit. Please help us take the appropriate steps so we all may be as safe as possible.
According to the Centers for Disease and Prevention (CDC), people of any age might be at increased risk of severe illness from COVID-19 due to underlying medical conditions. These individuals and those who live with them should consider their level of risk before visiting the museums. The CDC defines severe illness from COVID-19 as hospitalization, admission to the ICU, intubation or mechanical ventilation, or death.
The more people you interact with, the more closely you interact with them, and the longer that interaction, the higher your risk of getting and spreading COVID-19. By booking a ticket and attending Stanford art museums, you voluntarily assume all risks related to exposure to COVID-19.